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FAQ (Frequently Asked Questions)
Find out what questions other SECU members frequently ask at SECU.
  1. What can I do as a buyer at SECU?
  2. What can I do as a seller at SECU?
  3. How to attract more potential buyers?
  4. I want buyer information
  5. Why was my member ID not accepted during the registration process?
  6. Why was my password not accepted during the registration process?
  7. Why can't I sign in to SECU?
  8. What can I do if I forget my Password?
  9. How to change my password at SECU?
  10. How to update my member information at SECU?
  11. What is "the session has expired"?
  12. Forget password?
  13. Sign in problem?
  14. How to become a member of SECU?
  15. A cookie error?
  16. How to modify member information?
  17. Can I change my member ID?
  18. How to know if my trade lead has been sent successfully?
  19. How long does it take to post my trade lead on SECU after I have submitted it?
  20. How to know if my submission has been published on SECU?
  21. How to get priority listing for my trade leads?
  22. My trade lead was rSECUsed by your Customer Service Center. Under what circumstances would my trade lead be rSECUsed?
  23. I received an e-mail message that my trade lead was published, but where can I view it on SECU?
  24. My trade lead can be placed under more than one industry category; what should I do?
  25. Can I repost the same trade lead more than once?
  26. How to delete trade leads?
  27. How to search for my posted trade (company & product)?
  28. Why is there no e-mail address?
  29. How to add my company profile to Company List?
  30. How to view my company online?
  31. Do I need to fill in every field when entering my company info?
  32. How to select relevant categories?
  33. I've linked my company homepage to SECU's Company List page - can I get a free company profile offered by SECU as well?
  34. How many companies am I allowed to add to SECU Company List?
  35. Why isn't the e-mail address required when I add or modify my company?
  36. How to modify my company info?
  37. What is the difference between the Company Profile of a Paid-in Member, and that of a free member?
  38. How to add my product photos?
  39. What can I do from My Products Home?
  40. How to use "Edit My Products"?
  41. How to edit product descriptions and photos?
  42. What is a "Product Group"?
  43. What is the "Preview" function?
  44. I need to put more products online - what should I do?
  45. What should I do if I can't find an appropriate category for my Trade Lead?
 
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